Topic 08 · 34 min

Before you decide

The questions, checks and trade-offs that separate a good decision from a rushed one, and how to judge a survey, a design and an installer for yourself.

1. 1The assessment and the survey4 min · 3 questions · asks 1 about your home · What happens before anyone quotes, and does it commit me?
2. 2Judging the survey3 min · 2 questions · How do I know if they've actually looked at my house?
3. 3A good design document3 min · 2 questions · What should the design actually show me?
4. 4Proposals and the questions to ask4 min · 3 questions · How can I tell a good quote from a guess?
5. 5Running-cost honesty3 min · 3 questions · Should I believe anyone who promises a saving?
6. 6Warranties and MCS3 min · 3 questions · Who stands behind it if something goes wrong?
7. 7Communication and aftercare3 min · 2 questions · What does a good installer feel like to deal with?
8. 8Timelines and what changes5 min · 3 questions · asks 2 about your home · How long does it take, and how much of my house gets touched?
9. 9Red flags3 min · 2 questions · What should make me pause?
10. Learning checkOpens after the 9 remaining lessons · 80% to pass · credits £45+£45